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Five Stars!

We're here to help you find the perfect products for your pet(s) - and we're here to offer stellar customer service while we do that. This page is dedicated to a (humble) brag on our end because we are very proud of the customer service our Team Members offer and the product knowledge that they have.

Such a beautiful place this is like the Mecca of a pet store. Self wash service for your dogs, all the leashes and collars of the rainbow, amazing food, and high quality vitamins. So knowledgeable. Goodies and to try for my pup. Five star review.
Most knowledgeable customer service I've ever experienced at a pet food store! My dogs had oral surgery and I need to purchase wet and soft food for the first time. My dogs were so happy. Of course now they'll never go back to only dry food because they've tasted the good life!
Handwritten customer review that says appreciate great customer service. Service as such makes me a new forever customer.
Great selection and friendly knowledgeable staff.
They were super friendly and helpful.

Google

Most knowledgeable customer service I've ever experienced at a pet food store! My dogs had oral surgery and I needed to purchase wet and soft food for the first time. My dogs were so happy.
They are relly on top of it when our food is out and need to knwo when they have a shipment coming in with all these odd delivery issued nationwide. They call me and save me my dog's food. They are great staff always too.

Yelp

Personal Messages from Customers

Your associate at the Phoenix store on Tatum and Shea was so helpful, and assisted to help us find exactly what we needed. And she told us to be sure and bring the product back if it didn't work for us. We were very impressed with her great customer service skills!
In all our years of shopping at your Arrowhead location, we've liked and appreciated every friendly employee. We wanted to give some special recognition to one of our absolute favorites. She is the type of employee every company could use right now. She always knows our name, our cat's name, our cat's needs, and goes the extra mile for us. She's a hard worker and take time with each customer. We just wanted to take a moment to share how impressed we are.
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