Privacy Policy
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My Pet Market (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile applications (iOS and Android). By using our services, you agree to this Privacy Policy.
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1. Information We Collect
Information You Provide:
- Name
- Email address
- Phone number
- Mailing address
- Account login credentials
- Pet-related information
- Customer service communications
If you use social login (Apple Sign-In or Google Sign-In), we may receive your name, email address, and a unique authentication identifier. We do not receive your passwords.
Transaction Information:
- Products purchased
- Order history
- Billing and shipping information
- Payment details processed through secure third-party providers (we do not store full credit card numbers).
Location Information (Including Background Location):
With your permission, we may collect approximate location, precise GPS location, and background location data. Location data is used to provide store-related functionality, improve services, and deliver relevant notifications. You may disable location access in your device settings at any time.
Automatically Collected Information:
- IP address
- Device type and operating system
- Unique device identifiers
- Push notification tokens
- App usage data
- Interaction data
- Crash logs and performance data
We use Wix Analytics and similar tools to collect aggregated usage data.
2. Push Notifications
If enabled, we may send order updates, promotions, store alerts, and location-based notifications. You may disable notifications through your device settings.
3. How We Use Your Information
- Create and manage accounts
- Authenticate users
- Process transactions
- Provide customer service
- Send marketing communications (opt-out available)
- Deliver location-based features
- Improve services and analytics
- Prevent fraud
- Comply with legal obligations
4. Data Sharing
We do not sell personal information.
We may share information with:
- Payment processors
- Wix Analytics
- Email marketing services
- Authentication providers (Apple, Google)
- Cloud hosting providers
We may also disclose information if required by law or to protect our rights.
5. Data Retention
We retain personal data only as long as necessary to maintain accounts, provide services, comply with legal obligations, and resolve disputes. You may request account deletion at any time.
6. Your Privacy Rights
Depending on your location, you may request access, correction, deletion, or portability of your personal information. You may also opt out of marketing communications. California residents may have additional rights under state law.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
10. Contact Information
My Pet Market
10810 North Tatum Boulevard
Ste. 122
Phoenix, AZ 85028
Email: Info@mypetmarket.com
Phone: 480-249-9656
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Effective Date: February 2026